WebSteady Privacy Policy

Effective Date: October 15, 2024

WebSteady, DBA a CenWest Tech LLC Company (“WebSteady,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using WebSteady’s services, you agree to the terms of this Privacy Policy.

1. Who We Are

Our website address is: https://getwebsteady.com. We are a digital services company providing web design, marketing, and analytics solutions.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you interact with our website or services:

• Name
• Email Address
• Phone Number
• Mailing Address
• Other identifying details necessary for our services

2.2 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.3 Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

2.4 Behavioral Data

We collect data on user behavior through various tracking technologies, including:

• Browsing history
• Purchase history
• Location data (via IP address)
• Time spent on the website, pages visited, and other interaction data

2.5 Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

2.6 Payment Information

Payments on our site are processed via third-party payment processors like Stripe. We do not store credit card details, but payment processors may collect and store this information in accordance with their privacy policies.

2.7 Third-Party Data

We also collect data from third-party sources such as:

• Google Analytics: Tracking web traffic and user behavior
• HubSpot: For CRM and user interactions
• SEMrush: For marketing and SEO data analytics

2.8 Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

3. How We Use Your Information

We use the data collected for various purposes, including:

• User Experience Optimization: Enhancing your browsing experience based on previous behavior.
• Marketing & Advertising: Sending marketing communications, such as promotional emails.
• Product Recommendations: Suggesting relevant services based on your interaction history.
• Data Analytics: Using services like Google Analytics to track website performance and optimize for future visitors.

4. Sharing Your Information

WebSteady does not sell or share your personal information with third-party advertisers or marketers without your explicit consent. We may share data with third-party service providers solely to help us operate our business (e.g., for payment processing or email marketing). If you request a password reset, your IP address will be included in the reset email.

5. User Rights

You have the right to:

• Access & Update Information: View, correct, or update your personal data.
• Opt-out of Marketing: Unsubscribe from promotional emails by clicking the “unsubscribe” link in emails or by contacting us directly.
• Data Deletion: Request that we delete your personal information by contacting us at contact@getwebsteady.com. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Data Retention

We retain your data indefinitely unless you request its deletion. Retaining this information allows us to provide continuous service and user experience optimization. If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website (if any), we store the personal information provided in their user profile. Website administrators can see and edit that information.

7. Data Security

We employ industry-standard measures, including encryption, secure hosting, and firewalls, to ensure your data is protected from unauthorized access or breaches. If a data breach occurs, we will notify affected users via email promptly.

8. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

9. Children’s Privacy

WebSteady’s services are not directed at children under 13. We do not knowingly collect data from children. If we become aware that we have inadvertently collected such data, we will delete it.

10. Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of any changes via email or through a prominent notice on our website. Continued use of our services indicates acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:
Email: contact@getwebsteady.com

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WebSteady Terms of Service (TOS)

Effective Date: October 15, 2024

These Terms of Service govern your use of the WebSteady website and any related services provided by WebSteady DBA a CenWest Tech LLC Company (“WebSteady,” “we,” “us,” or “our”). By accessing our website and services, you agree to these terms.

1. Services Overview

WebSteady provides web design, digital marketing, and analytics services using tools such as Google Analytics, HubSpot, and SEMrush. We may also integrate third-party platforms and plugins to optimize client performance.

2. Billing and Payments

2.1 Subscription Services

We offer various subscription-based services. Subscriptions are billed monthly and can be canceled at any time with services continuing until the end of the current billing cycle.

2.2 Refunds

• You may request a full refund within 48 hours of the initial payment.
• After 48 hours, a prorated refund will be issued for services not rendered.
• Refund requests must be made by contacting us directly at contact@getwebsteady.com.

3. Intellectual Property

All content, trademarks, and materials provided by WebSteady remain the intellectual property of WebSteady, unless explicitly stated otherwise in written agreements.

4. User Responsibilities

Users are expected to:

• Provide accurate, lawful, and up-to-date information.
• Adhere to any guidelines provided for content submission (if applicable).
• Maintain the security of their account and notify WebSteady immediately if they suspect unauthorized activity.

5. Dispute Resolution

5.1 Jurisdiction

Any legal disputes arising from these terms or our services will be handled in Texas, USA.

5.2 Arbitration

Disputes may be resolved through arbitration. By using our services, you agree to first attempt mediation before pursuing legal action.

6. Limitation of Liability

WebSteady is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data or profits, arising from the use of our services.

7. Termination of Service

WebSteady reserves the right to terminate your access to our services without notice if you violate these terms or engage in any illegal or unauthorized activity.

8. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

9. Changes to the Terms of Service

We reserve the right to update these Terms of Service periodically. Users will be notified of changes via email or by a notice on our website. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by the laws of Texas, USA.